FAQs Ericom AccessNow

FAQs: AccessNow by Ericom

The first Terminal Services and VDI solution to work from a Chromebook, and natively with Chrome, Safari, Firefox and other HTML5–compliant browsers

With Ericom AccessNow HTML5 RDP client, you can quickly and easily connect to your applications and virtual desktops from any device that has an HTML5 compatible web browser.

What is Ericom AccessNow?

AccessNow is a remote desktop client written purely in HTML5.

  • Runs wholly inside the browser
  • Does not install anything on the client device
  • Looks, works and performs like, and even better than, the regular (native) RDP client

What is Pure HTML?

This means that the AccessNow HTML5 client, which is implemented using only standard Web technologies (HTML, CSS and JavaScript), does not require Flash, Java, ActiveX, Silverlight or any other special software installed on the end-user device.

Key Benefits of AccessNow by Ericom

  • Uses the same client for ALL platforms
  • Looks and works the same way on all platforms
  • Eliminates management of end-point devices – no installation, configuration, management, update, patching, etc...
  • Session / auto resize - upon resizing the browser window (or changing a tablet's orientation) the session resizes to fit
  • Integrates Ericom RDP compression and acceleration technology delivering great remote access performance
  • Works with locked-down devices
  • Supports any HTML5 compatible browser on any platform, including Windows, Mac, Linux, iPad / iPad mini, iPhone , Android, Google RIM BlackBerry / Playbook and Amazon Kindle Fire HD, etc. Also Works with devices that only support web apps, such as Google Chromebooks
  • Comes with Ericom SSL Secure Gateway; provides secure, encrypted access when connecting from outside the firewall https://www.ericom.com/SecureGateway. AccessNow also works smoothly with existing SSL VPNs
  • Integrates with Home grown portals and Enterprise portals

Technical Features

AccessNow by Ericom takes advantage of HTML5 Web browser technology to deliver immediate, high-performance RDP access to applications and desktops, from anywhere and on almost any end-user device.

  • Supports Intel x86, ARM or any other CPU architecture
  • Can act as a high-performance gateway for websockets, enabling secure remote access to virtual desktops and terminal servers from outside the firewall
  • Ericom provides native SSL- secure data transfer, regardless of the computer operating system
  • API to control file transfer (upload and download)
  • Leverages the HTML5 canvas to display a remote PC desktop, taking full advantage of WebSockets – a bi-directional, full-duplex communication mechanism introduced in the HTML5 specification. WebSocket and HTML5 technologies
  • Is implemented using only standard web technologies (HTML, CSS and JavaScript)
  • Compatible with SSL VPNs and web proxies that do not support WebSockets
  • URL redirection– clicking a web link in the remote session optionally opens it in a tab in the local browser
  • Remote / local printing – print from the remote host to the end-point device
  • Supports File Transfer between the remote host and the local end-user device
  • Finger gestures for touch devices makes it easy to page through presentations, quickly scroll through documents, and more
  • Localized UI (User Interface) - UI locale automatically selected based on browser locale
  • UI is displayable in English, Japanese, Chinese and other languages
  • Supports multiple keyboard locales including Japanese and Korean

How Does AccessNow Work?

It's so simple! All you need is an HTML5 compatible web browser such as Google Chrome, Safari, Internet Explorer (with Chrome Frame plug-in), Firefox, and any other browser with HTML5 and WebSockets support, or a Chromebook.

  • Open a web page
  • Enter the address of the Ericom Access Server that you've installed (the Terminal Server or VDI platform)
  • Enter your credentials
  • Press 'Connect' - The desktop (or application) appears directly inside the browser window

HTML5 RDP Client Browser

AccessNow Components

This diagram describes the components of AccessNow and their interaction (click to enlarge):

AccessNow components

  1. End-user navigates to the AccessNow URL to start the connection.
  2. Client connects to Access Server using WebSockets – Access Server usually installed on RDP host itself.
  3. Access Server translates WebSocket communication to/from RDP
  4. Remote Windows desktop / application UI is displayed inside the browser window

Optionally, client connects to Access Server through Ericom Secure Gateway


  • RDP – Remote Desktop Protocol. A remote display protocol developed by Microsoft. RDP is a standard component of Microsoft Windows.
  • RDP Host – a Windows system that can be remotely accessed using Microsoft RDP.
  • HTML5 – a new update to the HTML specification. Extends HTML with new features and functionality for communication, display, etc.
  • WebSockets – a bi-directional, full-duplex communication mechanism introduced in the HTML5 specification.
  • SSL – Secure Sockets Layer is a cryptographic protocol that provides communications security over the Internet.
  • Chromebook - mobile device running Google Chrome OS. The devices comprise a distinct class of personal computer, falling between a pure cloud client and traditional laptop.

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 Video - Ericom HTML5 RDP Client
Video - Ericom HTML5 RDP Client

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