The Real Alternative to Citrix — Ericom Connect®

Discover the flexible, secure access management platform that costs less than Citrix and is much easier to use

Ericom Connect® is the ideal solution for customers who want a powerful, yet more straightforward and cost-effective alternative to Citrix® XenApp. Ericom provides the same key security, reliability, performance, and mobility benefits that Citrix offers - more simply and at a price that more organizations can afford.

Are your versions of Citrix XenApp approaching End of Maintenance (EOM) / End of Life (EOL)?

Join the many businesses and organizations who have already made the switch! Supporting a broad range of IT infrastructures, including mixed, hybrid and multi-datacenter environments, Ericom Connect flexibly integrates with existing IT systems, protecting your investments and reducing the need for costly upgrades.

    • Ericom Citrix

      Complete product installation and configuration in hours or less
      Lengthy & complex installation and configuration process
      No need for dedicated training and costly certification
      Requires certification to deploy and operate the platform
    • Ericom Citrix

      Ericom Connect is a single product for managing enterprise-wide access in Windows Terminal Server / RemoteDesktop Services, physical desktop, and virtual desktop environments Citrix XenApp requires multiple products (XenApp, XenDesktop, NetScaler) to provide enterprise-wide access in Windows Terminal Server / Remote Desktop Services, physical desktop, and virtual desktop environments
    • Ericom Citrix

      Publish apps from a web-based console using any web browser - no install or plug-in required 
      Applications need to be installed in the exact same path on each server
      Applications may be installed in different path locations on each server 
      Requires Microsoft Management Console (MMC) on Windows
    • Ericom Citrix

      Single, intuitive web-based administration console controls all features / functions and configurations Multiple interfaces (both Microsoft Management Console and web-based) are required for managing the Citrix environment. Admin needs to know where to go in order to configure different features.
    • Ericom Citrix

      Ericom Connect supports 100,000 users per management server 
      Citrix only support 5000-10000 users per management server
      Ericom Connect's grid technology provides flexibility, redundancy and easy addition of new servers as needed 
      The process of adding new servers to the deployment is complex
    • Ericom Citrix

      Ericom Blaze technology is included as part of the Connect product and optimizes RDP-based sessions effectively Citrix ICA/HDX protocol is a proprietary Citrix technology
    • Ericom Citrix

      Ericom Connect provides wealth of reports and insights across multiple datacenters and tenants, via a built-in BI and analytics capabilities that are an integral part of the admin web console Citrix mainly provides a dashboard of alerts, errors and overall system health peer site. It is not a business insight tool
    • Ericom Citrix

      Centralized access management helps organizations improve data security and address regulatory compliance requirements (e.g. SOX, HIPAA, PCI DSS) 
      Many aspects of Citrix security are driven by NetScaler, which is a separate product that significantly increases the cost of the overall solution
      Ericom Connect provides monitoring and reporting of system and end-user usage, all from within a single management interface. 
    • Ericom Citrix

      Ericom Connect streamlines the process of handling geographical multi-site configurations With Citrix, multi-site configuration is very complex
    • Ericom Citrix

      Ericom's HTML5 remote access client is the most mature solution in the marketplace 
      Citrix HTML5 is usually suggested as a fallback method to their native clients
      A rich set of features ensures a superb user experience for users of both mobile devices and workstations, such as mobile optimized windows, gesture-based touch screen capabilities, auto-sensing keyboard and an overall consistent experience on any device 
      Citrix Receiver does not include rich mobility tools, therefore users are generally directed to the native client
    • Ericom Citrix

      Ericom Connect comes in a variety of attractive pricing models with a flexible cost structure, including named user, concurrent user, site license and more Citrix baseline prices are usually higher and offer only a concurrent user-licensing model

Ericom Connect (Windows Edition)

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    Connect Server Minimum Requirements

    • Windows Server 2012 R2, 2016, 2019
    • 1 GB of free hard disk space
    • 7GB RAM
    • 4 Cores
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    Other Requirements

    • Microsoft Active Directory
    • Microsoft SQL or SQL Express 2012 or higher
    • Windows 2008 R2 Service Pack 1 or higher recommended for Terminal Servers and Remote Desktop Servers*
    • Windows 7 Service Pack 1 or higher recommended for workstation access (physical and virtual desktops)*
    • * Technical support for Windows 7.1 and 2008 R2 Server provided only for customers with Microsoft Extended Support

    • With Ericom Connect, we have taken an entirely new approach to the world of connection brokering - in terms of scalability, ease of deployment, redundancy, and basically everything related to access for enterprise-level organizations as well as SMBs. The scalability, alone, reaches new industry heights - you can start out as small as you want, and grow to one million users and more. In the same way that the system is incredibly easy to set up, configure and use, Connect is extremely efficient & effective, requiring minimal resources in terms of servers & administration. The unique real-time reporting & alerting capabilities enable you to easily see How many people are on the system, Where they are accessing it from, and What resources they are using. And with built-in fault tolerance, no third party solutions needed and no single point of failure. With built-in clustering, if one server fails, the system keeps running.
    • How long does it take to install & configure Ericom Connect? A typical installation takes about one hour. As most of our technology is built into the central EricomConnect Server, it's very easy to set up and configure the system.
      As a System Administrator, one of the first things you want to know is, "Is my system up and running? Is everything OK?"
    • Connect's fully Web-based UI gives you a high level, immediate view of the health of your system. All the technical things you would want to control in a remote session are available right here on the screen. The system admin can even see a simulation of the end-user experience, that is, what resources a particular end-user would see if they logged on.

      Unique & Powerful Launch Analysis
      For debugging, finding issues, and more, this unique & remarkable tool enables the system admin to visualize what a user is going to see when he / she logs into the system. You can also gain deep insight into how the system would provide the end-user with resources, what server the end-user would connect to, and all the settings that would be associated with that session. A tool that offers this type of power and knowledge does not exist in any other environment.
    • Hyper-Scalability - Connect is able to scale to unparalleled proportions. It is also inherently reliable and always available.

      The flexible scalability of Ericom Connect makes it an ideal solution for SMBs to larger enterprises across all industries. Let's say you have 50,000 users on a single server and you're merging with another company and need to add another 50,000. No problem: Just add a second server into the Grid; it automatically expands; now scaling to support as many users as one needs. Uniquely built on advanced Grid technology and robust connection brokering, a single Connect server can support per up to 100,000 users and more.

      For a multi data-center installation, system admins can centrally manage a single installation across multiple data centers (e.g., installing 10 servers in completely new sites across the globe).
    • AccessPortal- Web Based Access AccessPad – Native Application Access AccessToGo – Mobile Access
      Any platform Any platform  
      Any browser (IE, Chrome, Firefox, Safari) Any browser (IE, Chrome, Firefox, Safari) iOS, Android, Blackberry
      Launches AccessNow based applications and desktops Launches AccessNow based applications and desktops Launches seamless applications and desktops
      SSO also available SSO also available  
    • The most basic task is to publish resources - to define what desktops, applications and other resources need to be available to end-users, as well as certain characteristics (clipboard availability, etc.)

      The sys admin can also manage group policies instead of individual resources, such as in a hospital environment, for example: Groups of resources, Groups of servers they sit on and Groups of end-users with access to those systems. Similarly, he / she can define the relationship between all those various groups, as well as the characteristics and the security features around them.

      All this makes it very powerful and easy for an administrator to manage hundreds, if not thousands, of resources and users on a single interface!

      Publish Resources Manage Group Policies Control Access
        Define resource groups.  
      Define desktops and applications to be accessed. Define Host groups Define user level access per resource group.
      Configure session details and characteristics. Configure group session details and characteristics. Configure user level session details and characteristics.
      Configure minimum server side requirements per resource Define host level association to resource groups  
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    Unified management

    • Easily manage all desktops and applications via a single web console – even in mixed, hybrid and multi-datacenter environments

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    Rapid Deployment

    • Typical installations can be up and running in a matter of hours

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    Multi-tenant ready

    • Leverage one scalable installation to deploy, configure and maintain multiple private Ericom Connect tenant environments, while maintaining the flexibility to allocate administration privileges and rights as needed

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    Web-first approach

    • Enjoy secure client-less HTML5 access and administrative management from any web browser, in addition to native clients

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    High availability grid technology

    • Across all management servers / connection brokers

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    Intuitive administration and configuration

    • Reduce admin requirements by up to 50% while eliminating the need for dedicated training and costly certification

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    Unparalleled scalability

    • Supports thousands of concurrent users per Ericom Connect management server, eliminating the need for multiple deployments and synch-ups

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    Built-in powerful BI reporting and analytics

    • From usage tracking and monitoring to simulating user-sessions, enjoy a wealth of operational insights across multiple datacenters and tenants

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““Ericom’s solution is straightforward to administer but extremely effective, allowing us to address access challenges and improve productivity for a wide variety of users without sacrificing important time and budget resources. We are a very satisfied customer.”

Ralph Ruttimann, Head of IT, Ferag AG

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