Whether you have a question about installation, how to use PowerTerm, or upgrading your software, our technical staff will provide you with the support and assistance you need.
Ericom is dedicated to providing you with the highest quality of products and services. We want you to feel comfortable and confident about using our products.
Ericom Software supports its activities through support services on our website, via email and over the telephone.
Our frequently asked questions (FAQ) section provides a library of answers to the questions we regularly receive from our users and customers.
Updated information is available through our online documentation. Our product manuals can be viewed in Acrobat Reader formats.
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For support in North America, contact support@ericom.com
or call: 1-888-769-7876
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UK, Ireland, Northern and Southern European and South African customers contact our European office at info@ericom.co.uk or call: +44 (0) 870 2000 176
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For support in India, contact india.support@ericom.com
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Central European, Asia Pacific and other international customers contact support@ericom.co.il or call: +972-2-591-1700 ext. 3
Ericom's Professional Services consultants help customers implement comprehensive application access, saving them valuable time and resources.
Professional Services include:
- Project management
- Customization services
- On-site installation support
- Training
- Technical consulting
- Advanced troubleshooting
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