David Canellos Discusses Ericom Software’s Record Sales and ARR Growth in 2021

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Posted on January 11, 2022

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“You can’t win a game if you don’t score any points.” – John Madden

The world lost a great one with the passing of John Madden over the holidays. After watching a tribute to him with my family, the quote above stuck with me. So many of his sayings were simple yet had depth upon reflection, and this one is just as meaningful off the playing field, for life in general as well as for business.

I was thinking about this quote when I sat down to write my 2021 recap message for Ericom Software, the business that I am proud to lead. In the spirit of Coach Madden’s quote, we set out to score a lot of points in 2021 and put an aggressive plan in place to win big. After a strong 2020, we felt the time was right to set ambitious goals across the whole organization and really go for it. That said, as a self-funded company that made the deliberate choice to not take on outside capital, we needed to stay true to the “lean culture” we have come to embrace, where we need to work smart and diligently prioritize what we spent time on each and every day.

I’m excited to share that our hard work, combined with the trust that our customers and partners have placed in us, paid off in 2021, with results surpassing even the aggressive goals we set for ourselves. Three highlights:

  • Growth: On a self-funded basis we scaled both sales and ARR by approximately 50% year-over-year
  • Product: Building upon our core innovative remote browser isolation capabilities, we launched a comprehensive enterprise class zero trust SASE platform, the ZTEdge™ Cloud Security Platform that’s interconnected across over 100 available PoPs around the world
  • Customers: Our new customer growth on our isolation-based cloud Zero Trust solutions was 5X what we saw in the prior year, and the users on our global cloud platform grew at a similar pace

You can read more about our 2021 performance here.

Looking ahead to 2022, we expect even more — further growth acceleration, exciting strategic relationships, and game-changing cloud cybersecurity offerings. And we’ll do it all responsibly, with the liberty to execute as our own analysis, strategy and market conditions dictate. I’ve seen our plan – and simply, our plan is better.

I couldn’t be prouder to be associated with this Company or more humbled by what we have accomplished together, and the trust thousands of organizations place in us to help their employees quickly and securely access the apps and resources they need to stay productive, regardless of location. I’ll end with a personal, massive expression of gratitude to our Ericom customers, partners, and employees. Let’s go score even more points, and win even bigger, in 2022.


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About David Canellos

A seasoned cybersecurity leader with over two decades of experience heading early-stage, venture-backed startups, mid-sized and large organizations, David was previously Symantec SVP of Global Service Providers business. Earlier, he was President and CEO of Perspecsys Inc., overseeing its acquisition by Blue Coat Systems, which was then acquired by Symantec. David was SVP Worldwide Sales and Marketing at Irdeto division of Naspers, which acquired Cloakware, where he was President and COO.

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