Report an Ericom AccessToGo Issue

AccessToGo Issues

Please help us solve your support issue effectively and expediently by providing all of the relevant information about the problem.

Fields marked * are mandatory.

Version of AccessToGo client *
(i.e 1.1)  
Have you already purchased the product? *  Yes      No
What type of operating system are you connecting to (host)?
(e.g. Windows 2012r2, Windows 8 etc.)  
What type of operating system are you connecting from (client)?
(e.g. Android 4,5,6, iOS, Windows Phone etc.)  
Type and version of the mobile device?
(e.g. Samsung S6, IPhone 6S, etc.)  
Used AccessToGo module:
(e.g. AccessToGo, Ericom Connect Mobile, etc)  
Are you getting error messages on the client or host?  
Detailed description of your issue. *


Ericom respects your privacy. We will not sell your information to other companies.
Please read our Privacy Policy.

First Name *
Last Name *
Company Name *
Country *
State / Province
(Fill the State field only if you are a US/Canada resident)
E-mail Address *
           To ensure your privacy, Ericom will not sell your e-mail address
            to any third party.