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Ericom |
Citrix |
Deployment and Setup |
 | Complete product installation and configuration in hours or less | |
| Lengthy & complex installation and configuration process |
| No need for dedicated training and costly certification | |
| Requires certification to deploy and operate the platform |
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Enterprise-wide access solution
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| Ericom Connect is a single product for managing enterprise-wide access in Windows Terminal Server / RemoteDesktop Services, physical desktop, and virtual desktop environments |
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| Citrix XenApp requires multiple products (XenApp, XenDesktop, NetScaler) to provide enterprise-wide access in Windows Terminal Server / Remote Desktop Services, physical desktop, and virtual desktop environments |
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Application Publishing
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| Publish apps from a web-based console using any web browser - no install or plug-in required | |
| Applications need to be installed in the exact same path on each server |
| Applications may be installed in different path locations on each server | |
| Requires Microsoft Management Console (MMC) on Windows |
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Ease of use
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| Single, intuitive web-based administration console controls all features / functions and configurations | |
| Multiple interfaces (both Microsoft Management Console and web-based) are required for managing the Citrix environment. Admin needs to know where to go in order to configure different features. |
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Scalability
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| Ericom Connect supports 100,000 users per management server | |
| Citrix only support 5000-10000 users per management server |
| Ericom Connect's grid technology provides flexibility, redundancy and easy addition of new servers as needed | |
| The process of adding new servers to the deployment is complex |
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Performance
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| Ericom Blaze technology is included as part of the Connect product and optimizes RDP-based sessions effectively | |
| Citrix ICA/HDX protocol is a proprietary Citrix technology |
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Reporting and Analytics
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| Ericom Connect provides wealth of reports and insights across multiple datacenters and tenants, via a built-in BI and analytics capabilities that are an integral part of the admin web console | |
| Citrix mainly provides a dashboard of alerts, errors and overall system health peer site. It is not a business insight tool |
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Security
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| Ericom Connect centrally manages data security and adheres to common regulatory and compliance policies (e.g., SOX, HIPAA, PCI DSS) | |
| Many aspects of Citrix security are driven by NetScaler, which is a separate product that significantly increases the cost of the overall solution |
| Ericom Connect provides monitoring and reporting of system and end-user usage, all from within a single management interface. | |
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Multi-Site
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| Ericom Connect streamlines the process of handling geographical multi-site configurations | | | With Citrix, multi-site configuration is very complex |
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Clientless access from HTML5 browsers
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| Ericom's HTML5 remote access client is the most mature solution in the marketplace | |
| Citrix HTML5 is usually suggested as a fallback method to their native clients |
| A rich set of features ensures a superb user experience for users of both mobile devices and workstations, such as mobile optimized windows, gesture-based touch screen capabilities, auto-sensing keyboard and an overall consistent experience on any device | |
| Citrix Receiver does not include rich mobility tools, therefore users are generally directed to the native client |
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Cost
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| Ericom Connect comes in a variety of attractive pricing models with a flexible cost structure, including named user, concurrent user, site license and more | |
| Citrix baseline prices are usually higher and offer only a concurrent user-licensing model |
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