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AccessNow connecting to TS using a load balancer

2 posts, 0 answered

By eddyH » 29 Aug 2014

I have remote users coming into the ESG and then to the Accessserver.  The AccessSvr then connects to terminal servers using a load balancer.  The connection is failing at the load balancer because connecting to the terminal server from the Esg works.  Is there something that needs to be configured in load balancer?

8 posts
Joined: 31 Mar 2014
By James_Ericom » 29 Aug 2014 in reply to eddyH

The communication from ESG to AccessServer is always Websocket.  Please make sure that the load balancer supports Websocket if it is proxy-ing the communication.  Also try to configure the load balancer to redirect to the appropriate destination address rather than proxying any data.

Ericom Support 

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Joined: 02 Apr 2014


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