Connect: TCP Error-BL
 Ericom Blaze General FAQs 
 Ericom Blaze General < BACK TO QUESTIONS 
Why do I see the following message when I launch the Ericom Blaze Client?

Ericom Access Server is not running or is unreachable.

  •         Use ping to verify that the server is reachable.
  •         Verify that the firewall allows Ericom Blaze traffic (by default, 3399).
  •         Check the server’s Task Manager to ensure that Ericom Access Server32.exe is running (since it is running  as a service, you will need the configure Task Manager to show processes for all users).
  •         Ensure that the destination port is properly configured in the Access Server configuration.