Professional Services

Ericom's Professional Services consultants help customers implement comprehensive application access much faster than competitive products, saving them valuable time and resources. Professional Services include project management, customization, on-site installation support, training, technical consulting, and advanced troubleshooting.

Project Management

Ericom offers guidance in best-practice deployment methods to facilitate deployments, via customized project plans and tight coordination with team members from your organization.

Customization Services

Ericom's fully-customized implementation plans are designed to meet the needs of your organization, your employees, your IT budget and your day-to-day business. They assist you in achieving better performance from Ericom application access and terminal emulation products installed on your systems.
Customization services we offer:
  • Integration of Ericom's products with external systems
  • Scripting
  • Data loading

On-Site Installation Support

From project start-up through completion—clients who need additional deployment or upgrade assistance receive on-site support for their in-house deployment team.

Training

Training programs—for system administrators, help desk staff, and end users—provide employees with the necessary technical know-how to seamlessly integrate Ericom solutions into your organization. A wide range of training options match the needs of today's organizations:
  • Remote or on-site at your location
  • Teleconferencing and/or online seminars

Contact us to discover how easily and affordably Ericom can supply your organization with enterprise-wide application access.