Solutions

Professional Services

Ericom's Professional Services consultants help customers implement comprehensive application access much faster than competitive products, saving them valuable time and resources. Professional Services include project management, customization, on-site installation support, training, technical consulting, and advanced troubleshooting.

Project Management

Ericom offers guidance in best-practice deployment methods to facilitate deployments, via customized project plans and tight coordination with team members from your organization.

Customization Services

Ericom's fully-customized implementation plans are designed to meet the needs of your organization, your employees, your IT budget and your day-to-day business. They assist you in achieving better performance from Ericom application access and terminal emulation products installed on your systems.
Customization services we offer:
  • Integration of Ericom's products with external systems
  • Scripting
  • Data loading

On-Site Installation Support

From project start-up through completion—clients who need additional deployment or upgrade assistance receive on-site support for their in-house deployment team.

Training

Training programs—for system administrators, help desk staff, and end users—provide employees with the necessary technical know-how to seamlessly integrate Ericom solutions into your organization. A wide range of training options match the needs of today's organizations:
  • Remote or on-site at your location
  • Teleconferencing and/or online seminars

Contact us to discover how easily and affordably Ericom can supply your organization with enterprise-wide application access.