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Customer Testimonials


Ericom has sold over 7 million licenses worldwide and has a network of distributors, resellers and system integrators across 45 countries.

It's no wonder that we constantly hear from satisfied customers how simple, efficient and cost effective our PowerTerm solutions are.

If you are a PowerTerm user write to us and tell us what you think of our software.

Many people have done so already!

 

" After investigating three or four vendors, we decided on Ericom Software's PowerTerm Host Publisher because it is easy to learn and cost effective. "

Barbara Hitz
Director of Internet Technology
Beacon Insurance Group

" We have used PowerTerm now for over 18 months.Its functionality and flexibility are very impressive and play an important role in providing critical connectivity to our branches across the UK and Europe."

Ian Rowbottom,
CarPhone Warehouse IT Manager

" PowerTerm WebConnect was one of only a few products on the market today that allowed us to use ActiveX instead of Java to connect to a server that is behind our firewall. This allowed us to stay within Windows® environment because we could use Internet Explorer as our browser for remote dealer locations. "

Rick Fry,
Information Systems Manager,
Teletouch Communications

" With PowerTerm Host Publisher we are able to put together a page that looks like a web page and people find that easy to work with, it's such a familiar way of seeing information. We worked with the sales team to be sure that the pages were easy to use and navigate. It has, without a doubt, made their job much easier. "

Liam McMullen
Systems Resources Manager
The Irish News

" We chose PowerTerm InterConnect for Linux because of its intrinsic qualities such as seamless host access, and particularly for the fast response of Ericom's support team to adapt it to our specificneeds. "

" It has been 18 months since we started using Powerterm InterConnect for Linux, and we are now considering a web-to-host solution that would enable us to webify our green-screens with a user-friendly GUI. We're certain that with Ericom, the migration path will be painless. "

Denis Di-Santo,
IT Project Manager,
Clinique Pasteur

" With PowerTerm we made savings at purchase and because it reduces our technical support commitment, we're continuing to save in network support. "

" We use many different applications throughout the Trust, so the ability to make PowerTerm Pro configure itself for each one without a technician setting up every PC has been a great advantage. Having all the scripts identically set up on each PC, with the only variation being the PC's own network identity or specific Answer Back, means that support for users is greatly simplified. When this is spread over 800 users, from Rye to Tunbridge Wells, to Bexhill and Hastings, the gains are considerable. "

Margaret Ivatts,
IT Manager,
East Sussex Hospitals NHS Trust

" For the Royal Wolverhampton Hospitals NHS Trust, PowerTerm is proving to be a valuable investment. The new system is proving so reliable that it is having a positive impact on the IT support work load and because all the configuration is done at the server, PowerTerm WebConnect is reducing the amount of desktop support visits. "

" Due to the personal nature of information within the Trust, security and the need for confidentiality was high on the list of requirements and Ericom’s solution had good security features. "

Phil Morgan,
Network & IT Services Manager,
The Royal Wolverhampton Hospitals NHS Trust, UK

" PowerTerm InterConnect for Linux is an excellent terminal emulation product. Compared to the others we looked at, PowerTerm was the best in terms of price and functionality. All in all, we're very happy with it. "

" One of the nicest things about PowerTerm is the way we've configured it. Using PowerTerm and Linux scripting together we were able to make it so users turn the thin-client on, and it boots right into PowerTerm. That's all that the user has to do and that's all that we want them to do. They have no idea they're using a terminal emulator. For them, it's the shop floor data collection system. "

Kevin Schell,
President Manufacturing Concepts Inc.

" We needed to quickly enable wireless access to a HP3000 system we've been using for more than 15 years, without making any code changes to the original system. It was critical for us to keep this legacy system intact, and keep all our existing data in one place. PowerTerm Host Publisher was the only solution that allowed us to do that, the way we wanted to do it. No other solution was a match for our requirements. "

Gary Burkhart,
Systems Business Analyst,
Driscoll's Berries




Ericom has sold over 7 million licenses worldwide and has a network of distributors, resellers and system integrators across 45 countries.

If you are a PowerTerm user write and tell us what you think of our software.

PowerTerm success stories.

" We believe our clients are more apt to stay with a company that is ahead of the game. PowerTerm Host Publisher gives us that edge. "

" Most importantly, Ericom's support team knew what they were doing. Whenever we encountered an issue, Ericom's support team would help us work through it, offering us suggestions on how to make it run more efficiently, and it worked. "

Sean Dugan,
Third Party Administrator,
Benefits Plan, Inc.

" Ericom got us out of a tight jam by enabling us to address the urgent challenge we faced. It gave us the tools we needed to quickly and affordably bridge the gap for connecting to the back-end systems on the auto-dealership side. "

" Compared to the other solutions it we tried, Ericom was the only one that didn’t require an ‘all or nothing’ situation. We could use certain components of the solution without having to be locked into the entire solution. This also enabled us to gain some flexibility in the pricing structure, making PowerTerm Host Publisher extremely cost effective. "

" The bottom line is that PowerTerm Host Publisher has enabled us to take all the customer information, including vehicle ownership history, contract information and service records, and put it at the fingertips of every sales rep in the dealership. "

" Some of the other companies we talked to wanted to make the deal, but needed to put a consultant on-site for up to 4 weeks to make sure it succeeded. We simply didn’t have the time. We also figured that if the solution is so complicated that we needed a consultant on the job for that much time, then it sure wasn’t the solution for us. Ericom was so simple, we pretty much figured out everything by ourselves, and could get up and running fast. "

Jonathan McGuire,
e-Auto Vice President of Engineering

" As a company, we have been really pleased that the implementation of PowerTerm WebConnect took so little time. We encountered no compatibility issues whatsoever with any of our existing systems — every aspect of the installation was very straight forward. "

" With PowerTerm WebConnect, we now have ultimate flexibility in which desktop system we deploy to which user, while helping to future proof our investment against any longer term decisions regarding operating systems. "

James Dalziel,
Woodgate Fulfilment,
IT Systems

" PowerTerm WebConnect is helping to save time and administrative functions. It saves the Sheriff's Department from having to do the administrative work, and it enables AOC to remotely access the information, when they need it. We see it as a win-win situation for both parties. "

Justin Smith,
CEO of Guilford County IT Services

" We chose to use a web-to-host solution because we were confident that it would simplify the management of the desktop for us and make access to the applications more consistent for the Council's users. PowerTerm WebConnect is delivering on all of those benefits and more. "

Jonathan Hammond,
Unix Applications Support Team Leader,
Cumbria County Council, UK

" We chose to use a web to host solution because we were confident that it would simplify the management of the desktop for us and make access to the applications more consistent for the Council’s users. We knew that users would quickly adapt to using a browser-based product. We also anticipated that our servicing commitments would be reduced to simply showing users how to connect to the applications via the web. PowerTerm WebConnect is delivering on all of those benefits and more. "

" PowerTerm WebConnect offered superior features in terms of control over user activity, communication with users and ease of installation and configuration. When we considered these factors and the results that we found on the user tests, we were confident that it would meet all of our requirements. "

Jonathan Hammond,
Unix Applications Support Team Leader,
Cumbria County Council

" The fact that PowerTerm WebConnect was an easy and simple program to work with, install, and administer, was a major advantage, and the whole installation took about 15 minutes. "

" We can now administrate the program via the WebConnect server and manage it for all our users”. Before, we were unable to manage the system because it ran on the individual machines themselves. This took up a lot of time and manpower. With PowerTerm WebConnect, it runs on a server and we’re able to control it from one central location. "

Joe Sito,
Team Manager, Office Solutions,
debitel Nederland BV



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