Where can I find the Initial License Key?
Which products do not have an Initial License Key?
Where can I find the Build Number/Product Code?
Where can I find the Extend License option?
How do I find the Version Number of my PowerTerm product?
What is the typical Demo Extension period?
How do I find my Serial Number?
Where can I find the Initial License Key?
The Initial License Key can be found on the Extend License dialog.
IMPORTANT NOTES:
 PowerTerm InterConnect Solaris does require an Initial
License Key.
 To find the Initial License Key for PowerTerm WebConnect,
click on the “PowerTerm WebConnect 5.XX License Server Update” menu
item.
In the event that:
the Extend License dialog box screen does not appear on your expired Demo,
or your Demo has not yet expired then
1. Select Help
 About PowerTerm. The following dialog, including the Extend
License, button appears:
2. Click on the Extend License button shown below:
3. On the following screen you will find your Initial License Key, which you
can cut and paste into the email to be sent to Ericom.
Which products do not have an Initial License
Key?
All of the Microsoft Windows® based PowerTerm Products have
an Initial License Key.
IMPORTANT NOTES:
 PowerTerm InterConnect Solaris does require an Initial
License Key.
 To find the Initial License Key for PowerTerm WebConnect,
click on the “PowerTerm WebConnect 5.XX License Server Update” menu
item.
Where can I find the Product Build Number /Product Code?
There are two numbers (separated by a comma within parentheses) listed
at the bottom of the Extend License dialog
as seen below. For example: Product
(1,1) Product Code, also known as the Build Number.
Where can I find the Extend License option?
In the event that:
the Extend License dialog does not appear on your expired Demo, or
your Demo has not yet expired, then
Select Help  About PowerTerm.
The following dialog appears including the Extend License button:
How do I find the Version Number of my PowerTerm product?
The Version Number of your PowerTerm product can be found by opening
your PowerTerm software and going to:
1. Select Help  About PowerTerm. The following dialog, including the Extend License,
button appears:
2. Click on
the Extend License button shown below:
What is the duration of the typical Demo/Evaluation Extension period?
The typical evaluation period is 30 days for PowerTerm products with
the exception of PowerTerm WebConnect (60 days) and Host Publisher (60 days).
If you wish to extend the evaluation time on your evaluation copy of PowerTerm,
you may contact any Ericom office directly.
In the event that:
the Extend License dialog does not appear on your expired Demo, or
your Demo has not yet expired, then
Select Help
 About PowerTerm. The dialog appears including the Extend
License button.
How do I find my Serial Number?
Your Serial Number can be found by opening your PowerTerm Software
and performing the following:
1. Select Help  About PowerTerm. The following dialog, including the Extend License, button appears:
2. Click
on the Extend License button shown below:
Your Serial Number can also be found on your:
 PowerTerm CD sleeve
 License Agreement
 Email receipt
