FAQ for PowerTerm WebConnect Activation


   How to Activate PowerTerm WebConnect
   Where can I find the Serial Number?
   Where can I find the Key to Send to Ericom

How to Activate PowerTerm WebConnect?
  1. Submit the form on this page (Request Activation Form)
  2. Ericom's Activation Team will send you a Key (Key received from Ericom)
  3. Open Start> All programs> Ericom Software > PowerTerm Server License Update dialog
  4. Enter the 'Key received from Ericom' and the 'Serial Number' in the appropriate fields, and then click the 'Activate License' button
  5. Restart the PowerTerm WebConnect Service or go to PowerTerm WebConnect Administration Console / Server / Reload the License

Where can I find the Serial Number?

Your Serial Number can be found on your:

  • License Agreement
  • Email receipt
  • PowerTerm CD sleeve

Where can I find the Key to Send to Ericom?

The Key to Send to Ericom can be found on the PowerTerm Server License Update dialog.

1.  Start> All programs> Ericom Software > PowerTerm Server License Update dialog
Screenshot

2.  From the PowerTerm Server License Update dialog, copy the "Key to send to Ericom"
Screenshot

_______________________________________________________________________________________________________________
1The Serial Number appears in the license agreement (pdf) you received from Ericom when you purchased your product.